Refund Policy
Last updated: [DATE]
Business decision needed: the terms below are a common, customer-friendly default. Change them to whatever you are comfortable honoring, then keep to what you publish.
Free trial
New Premium subscribers get a [14]-day free trial. You will not be charged if you cancel before the trial ends.
Cancelling
You can cancel any time from Account > Manage billing. Premium stays active until the end of the period you already paid for, then your account returns to the Free plan. Your data is kept.
Refunds
- Monthly plan: if you were charged and did not mean to continue, email support@paidsoonerapp.com within [7] days of the charge and we will refund it in full.
- Yearly plan: email us within [14] days of the charge for a full refund.
- After those windows we generally do not give refunds for time already used, but we will always look at genuine problems (such as a billing error or being charged after cancelling) and fix them.
How refunds are paid
Refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days, depending on your bank.
Contact
support@paidsoonerapp.com